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Customer Service

Welcome to our Help section. Here are some frequently asked questions:

 
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If you joined using EPOCH, and need billing support, please click on the link below:

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I am not able to login to your website, could I be doing something wrong?

If you are having difficulty logging into the member section, please remember your username & password are cASe SEnsiTIve. Please verify that you are entering them as such.

 
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Is there telephone support and/or email support?

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I'm trying to watch the videos but I don't have real player or windows player installed, what can I do?

You will need to download and install Real Player (or Real One Player) or Windows Media Player. Don't worry...they are both FREE.

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How may I cancel my membership?

To cancel your membership purchased through ccBill, please visit www.ccBill.com, and click on the red button in the middle of the page that says "Cancel Subscriiption," and follow the instructions.

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